Returns & Exchanges
At Theralogix, we want you to be completely satisfied with your purchase; if you are not happy with your order, we accept returns on all unworn items with original tags within 30 days of delivery.
Initiate Your Request
Log into our online returns portal with your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in the original packaging and attach the prepaid shipping label provided via our portal.
Drop Off the Shipment
Bring your package to any authorized carrier drop-off location and ensure you receive a tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing